HELP WITH E-READERS AND E-AUDIOBOOKS
"My Help!" is the best way to get help for the specific device you are using.  
Get MyHelp for Kindle
Get MyHelp for Nook
Get MyHelp for I-Pad, I-Phone, I-Touch


For more help, click on the following links:

Kindle e-Readers
Nook (and other) e-Readers

I-Pad, I-Phone, I-Touch e-Readers


e-Audiobooks



KINDLE E-READERS

How to download a library loaned Kindle eBook

1.  Click "My Downloadable Account" at the top of the menu on the left of this page. Login selecting your library and entering your library card number.

2.  Find the title you want to download.
      a. 
For only Kindle titles, click the "Now Available, Library eBooks for Kindle" image in the left menu, or use "Search Keyword" and select "Kindle Book" in the "all formats" field.
      b.  You can check "Only show available titles".
      c.  To the far right of the title:
             -  "add to cart" means the title is available for immediate checkout.
             -  "reserve a title" means there are no available titles and you would like to be placed on the waiting list.
             -  You can also add the title to your wishlist
.

3.  To checkout an available title:
      a.  Click "add to cart".
      b.  Click "Proceed to Checkout" (or Continue Browsing).
      c.  Select checkout period (7, 14, or 21 days).
      d.  Confirm checkout.
      e.  Click "Get for Kindle". You will be taken to the Amazon website. Click "Get library book". You may be required to login to your Amazon account if not already logged in, or create a new account.
      f.  Choose to read the book on your Kindle, free reading app for your computer or mobile device, or Kindle Cloud Reader.

4.  To reserve a title or add a title to your wishlist simply click the link and follow the instructions.

Download a detailed Kindle tutorial here.   This excellent tutorial was created by the Hoover Public Library in Hoover, Alabama.


#NOOK (and other non-Kindle) E-READERS

How to download an eBook to a Nook the First Time (This also works with the Pandigital, Sony, and other non-Kindle e-readers)

1.  If you have not registered your Nook with Barnes & Noble, do so

2.  On your computer, install Adobe Digital Editions (ADE). Apply for a free Adobe ID if you do not have one. Authorize the computer with your Adobe ID.

3.  Open a web browser, go to the Southwest Michigan Digital Library website and sign in by selecting your library and entering your library card number.

4.  Check out an eBook. Click Download. A dialog box will open, select “Open with Adobe Digital Editions”. The eBook will appear in ADE.

5.  Plug fully charged Nook into your computer with ADE open. Authorize the device. The Nook icon will appear at the bottom of the left menu in ADE.

6.  Click the “All Items” icon at the top left that looks like three books standing on a shelf. Drag the eBook to the Nook icon and release. The eBook is now located on the Nook. Safely eject Nook from the computer.

7.  On your Nook, find the eBook in the My Documents folder or use the Search feature to locate it.
 


How to return an eBook on a Nook before the check out period is up

1.  In Adobe Digital Editions, click the icon at the top left that looks like three books standing on a shelf

2.  Click the eBook you want to return

3.  You will see an arrow at the top left corner of the eBook

4.  Click the arrow and choose to "Return Borrowed Item"

5.  Next, to remove it from your Nook, plug your Nook into your computer

6.  In Adobe Digital Editions, click the "nook" or "media" icon to view your Nook’s eBook library and repeat the procedure #2 through #4 above

7.  Refresh your account and the eBook will be gone


POSSIBLE PROBLEMS:


Adobe Digital Editions will not recognize your Nook. The problem is probably that your Nook came preloaded with an ADE folder on it therefore ADE will not recognize it.

1.  With the Nook plugged into your computer go to "My Computer" (or the equivalent on your PC or MAC)

2.  Click on the Nook drive

3.  Find and delete the file ".adobe-digital-editions" (but before deleting, place a copy on your desktop for backup)

4.  Safely eject and unplug the nook from the computer

5.  Close Adobe Digital Editions

6.  Restart Adobe Digital Editions

7.  Plug the Nook to the computer

8.  Adobe Digital Editions should display the Nook icon and prompt you to authorize the device

9.  If not, go back to the Nook drive in "My Computer"

10.  Find and delete the "Digital Editions" file

11.  Close Adobe Digital Editions

12.  Restart Adobe Digital Editions

13.  Adobe Digital Editions should display the Nook icon and prompt you to authorize the device.

14.  Authorize the device

15.  You can transfer books now!
 


How to deauthorize Adobe Digital Editions on a computer. Possible scenerio: The computer has been authorized with another person's Adobe ID, or you have exceeded the six authorizations that are allowed on separate computers.

1.  Open Adobe Digital Editions

2.  Press CTRL+SHIFT+D (Win) and CMD+SHIFT+D (Mac)

3.  Deauthorize Computer screen will appear explaining, "Are you sure you want to deauthorize this computer? If you have protected items in your Digital Editions library, they may no longer be readable."

4.  Select Deauthorize

5.  After selecting "Deauthorize", a message appears stating, "Your computer was successfully deauthorized. Restarting Adobe Editions will require you to reactivate your computer."

6.  Click on "Quit"

7.  Adobe Digital Editions will close

8.  Double-click on the Adobe Digital Editions shortcut to reopen

9.  The Setup Assistant will appear, click "Continue"

10. Authorize the computer with a new Adobe ID
 


"User not activated" error message when trying to open eBooks on your Nook

1.  With the Nook plugged into your computer go to "My Computer" (or the equivalent on your PC or MAC)

2.  Click on the Nook drive

3.  Find and delete the file ".adobe-digital-editions" (but before deleting, place a copy on your desktop for backup)

4.  Safely eject and unplug the nook from the computer

5.  Close Adobe Digital Editions

6.  Restart Adobe Digital Editions

7.  Plug the Nook to the computer

8.  Adobe Digital Editions should display the Nook icon and prompt you to authorize the device

9.  If not, go back to the Nook drive in "My Computer"

10.  Find and delete the "Digital Editions" file

11.  Close Adobe Digital Editions

12.  Restart Adobe Digital Editions

13.  Adobe Digital Editions should display the Nook icon and prompt you to authorize the device

14.  Authorize the device

15.  You can transfer books now!
 


How to return an eBook on a Nook before the check out period is up

1.  In Adobe Digital Editions, click the icon at the top left that looks like three books standing on a shelf

2.  Click the eBook you want to return

3.  You will see an arrow at the top left corner of the eBook

4.  Click the arrow and choose to "Return Borrowed Item"

5.  Next, to remove it from your Nook, plug your Nook into your computer

6.  In Adobe Digital Editions, click the "nook" or "media" icon to view your Nook’s eBook library and repeat the procedure #2 through #4 above

7.  Refresh your account and the eBook will be gone


I-PAD, I-PHONE, I-TOUCH

How to download an eBook to an iPad, iPhone and Touch the First Time (instructions are basically identical)

1.  Download and install the OverDrive Media Console app for iPad, iPhone and Touch.

2.  Apply for a free Adobe ID if you do not have one

3.  Authorize your device with your Adobe ID

4.  Now you can search, check out and download eBooks! 


How to return an eBook on an iPad, iPhone and Touch before the check out period is up.  Overdrive does not provide this feature, however below is a work-around.

1.  To remove the eBook from your iPad, tap Library, tap Edit, then tap the Delete button (red circle with a hyphen) on the left side of the eBook

2.  To return the eBook, download the eBook from your account to Adobe Digital Editions on your computer

3.  In ADE, click the icon at the top left that looks like three books standing on a shelf

4.  Click the eBook you want to return

5.  You will see an arrow at the top left corner of the eBook

6.  Click the arrow and choose to "Return Borrowed Item"

7.  Refresh your account and the eBook will be gone


E-AUDIOBOOKS

How to download an audiobook to a computer (instructions are same for an iPod or MP3 Player)

1.  Install OverDrive Media Console for Windows or Mac

2.  Windows computers require a security upgrade for Windows Media Player

3.  Install iTunes if you plan to transfer audiobooks to Apple devices

4.  Determine which format you need to download - MP3 or WMA

5.  Search, check out and download titles to your computer

6.  Transfer to a compatible device (iPod or MP3 Player) or burn a CD if you like
 


How to download an audiobook to a mobile device

1.  Download OverDrive Media Console for iPhone, Android, Windows Mobile with touchscreen or non-touch screen, or Blackberry with touchscreen or non-touch screen.

2.  Determine which format you need to download - MP3 or WMA

3.  Search, check out and download titles to your mobile device